Terms and Conditions

This set of regulations (hereinafter referred to as the "Regulations") specifies the terms of use for the SNORFI online store, available at: www.snorfi.pl (hereinafter referred to as the "Store").
The Store is run by SZYMON KOPACZ BLARK, ul. Tarnogórska 61, 42-674 Kamieniec, NIP 6452591296, REGON 540610766 (hereinafter referred to as the "Seller").
The Regulations are intended for all Customers, including Consumers, and define the rules for concluding distance sales contracts.
Using the Store is possible without registration, unless the Regulations state otherwise.
The Regulations are available free of charge before concluding the contract, in a way that allows them to be saved and reproduced.

Consumer – a natural person making a purchase not directly related to business or professional activity.
Customer – any person using the Store and placing orders.
Store – SNORFI online store.
Distance Contract – a contract concluded without the simultaneous physical presence of the parties.
Order – the Customer's declaration of will aimed at concluding a Sales Agreement.
Product – an item offered in the Store.
Sales Agreement – a product sales agreement concluded between the Customer and the Seller.
Pre-Order – pre-sale of a Product, carried out after the completion of the production process.

Contact with the Store is possible:

To use the Store, the Customer needs:

All prices given in the Store are gross prices (including VAT), unless otherwise stated.
The Seller is not responsible for interruptions in the operation of the Store caused by technical reasons or force majeure.
Browsing the assortment does not require registration.

To place an order, the Customer:
a) selects a Product and adds it to the cart,
b) fills out the order form,
c) selects the payment and delivery method,
d) accepts the Regulations and finalizes the order.
Placing an order means concluding a Sales Agreement at the moment the Customer receives confirmation by e-mail.

Delivery is carried out via: InPost Paczkomaty®, InPost courier or international shipments.
Available payment methods: Visa/MasterCard, BLIK, Apple Pay, Google Pay, fast online transfers.

The order fulfillment time is indicated for each Product.
In the case of Pre-Orders, the deadline is approximate and may change due to reasons beyond the Seller's control.
If the order includes products with different fulfillment times, the longest time applies.

The Consumer has the right to withdraw from the Sales Agreement within 14 days of receiving the Product, without giving any reason.
Withdrawal is made by sending an unambiguous statement (return form or e-mail).
The cost of return is borne by the Consumer, unless the Seller decides otherwise.
The returned Product must be intact, unused, clean, with tags and in its original packaging. We do not accept products that have been perfumed, show visible signs of washing, makeup, or other damage preventing further sale as new.
Refunds are made within 14 days of receiving the Product.

The Seller is responsible for Product defects in accordance with applicable law.
Complaints can be submitted via e-mail: kontakt.snorfi@gmail.com.
Complaints are processed within 14 days of receipt.

Customer data is processed in accordance with applicable law and the Privacy Policy available on the Store's website.

The Seller provides electronic services to Customers, consisting of:
a) enabling browsing of the Store's assortment,
b) enabling placing orders via the order form,
c) enabling contact via the contact form.
Services provided electronically are free of charge. Charges apply only to the purchase of Products offered in the Store.
The Customer is obliged to use the Store in a manner consistent with the law and good practices, in particular to:
a) not provide illegal content,
b) not disrupt the operation of the Store,
c) provide data consistent with the facts.
The Customer may at any time cease using electronic services by leaving the Store's website.
The Seller reserves the right to temporarily limit the availability of the Store for technical reasons, including in particular in connection with its maintenance or modernization.

The Regulations are governed by Polish law.
In matters not regulated by the Regulations, generally applicable law provisions apply.
The Seller reserves the right to amend the Regulations for important legal or organizational reasons.